privacy policy

Business and community customers’ customer register of Pharmanalysis Oy
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Description of file in accordance with Finnish Personal Data Act(1050/2018) and the General Data Protection Regulation (GDPR [EU] 2016/679).Date of preparation: 31st July 2019.

‍Controller
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Name: Pharmanalysis Oy
Business ID: 2915535-6
Address: c/o Maria01, Lapinlahdenkatu 16, 00180 HELSINKI
Phone: +358 (0)50 3080 242
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‍Contact person in matters concerning the register
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Name: Panu Engelvuori (COO)
Address: c/o Maria01, Lapinlahdenkatu 16, 00180 HELSINKI
Email: panu@causalus.com

‍Name of register
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Pharmanalysis Oy business and community customers’ customer management system (CRM and other possible marketing registers) Purpose of the processing of personal data (purpose of the register) Personal data in the register may be processed for the following purposes: control and management of customer relationships, sales and marketing, opinion and market surveys, development of customer relationships and business operations, and other comparable purposes.

‍Register data content
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The register may contain the following data: a company’s contact person’s details, such as name, e-mail address, mobile or telephone number, title and position within the company, contact history data concerning the customer and business relationship, such as previous contacts, quote, order and contract details, customer feedback, marketing orders (publications and press releases), customer survey results permissions and prohibitions of direct marketing online browsing data any other additional data provided by customers themselves and other data collected with customers’ consent

‍Regular sources of information
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Data is collected from registered persons themselves, the
controller’s employees (e.g. business cards, meeting minutes), public sources of information, commercial registers and the controller’s own information systems.
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‍Regular disclosure of¨data
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Data can be disclosed and moved to Pharmanalysis Oy subsidiaries in different countries and their databases. The data is only used for the management of customer relationships, and it is not regularly disclosed further. Individual pieces of data may be disclosed to collection agencies for collection measures concerning unpaid invoices. Data may be disclosed to authorities when legislation requires it, however bound within legal borders.

‍Transfer of data outside the EU or EEA
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Data is not transferred outside the European Union or theEuropean Economic Area, unless it is necessary for the technical maintenance of the register. In such cases, the controller sees to the sufficient level of privacy protection as required by the law (i.e. when storing data in the UnitedStates, we make sure that our subcontractors and partners comply with thePrivacy Shield –act).

‍Right of access and rectification of data
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Data subjects have the right to check what data on them is entered in the register. The request for access shall be delivered in writing and signed to the person responsible for register matters. The request of access may also be presented personally at the place of business of the controller at the aforementioned address. Should there be errors in the saved data, the data subject has the right to demand that erroneous data is rectified by contacting the person responsible for register matters.

‍Right to prohibit processing
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Data subjects have the right to prohibit the use of their data for purposes of direct advertising, distance selling, other direct marketing, market research and opinion polls. The prohibition may be requested from the person responsible for register matters.

‍Principles of register protection
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The only persons with access to the CRM system and files containing personal data are those in the employ of Pharmanalysis Oy who participate in the processing of data as part of their duties. Each employee using the register has a personal username and password for the system. The register is located on the Pharmanalysis Oy’s service provider’s servers. The seservers have been secured with the necessary technical and organisational measures.

Cookie policy

Cookies and their use
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We collect and use browsing data on the Pharmanalysis Oy website and digital services (i.e. appointment reservation) in order toi mplement and further develop our website and services. We do this also toi mprove your user experience with our digital services, and to better direct marketing operations within the services offered by Pharmanalysis Oy or its partners. We may collect data concerning your computer or other device using cookies and other similar technologies.

A cookie is a small text file that is saved on your device, and which a digital service can use e.g. to save your user ID and password for your next visit, or to save the content that you have accessed. Cookies and other similar technologies do not in any way damage your device or files. They cannot be used to spread viruses, nor do they provide access to the files on your computer’s hard drive. Cookies make our services easier to use and help us provide content and marketing that is better directed and more relevant.

We use cookies to collect data on how you use our website or electronic services (e.g. duration and time of visit, and through which search strings, words and engine the visit is linked), which sites and site sections you visit, and what type of computer or other device you are using (including your IP address, physical location, browser, service provider and type of operating system as well as the related URL addresses). An individual user cannot be identified based on cookies, but data received fromt he user themselves via other channels may be combined with data collected with cookies or other technologies. For example, if you are registered or otherwise identified (e.g. by providing your name and contact details via our website toreceive a quote or a newsletter), we can combine your details across various devices and browsers. In this case, data is collected and processed according to the Pharmanalysis Oy privacy policy.

We may collect your online browsing data ourselves and/orit may be collected by our service provider. On our website, we use e.g. GoogleAnalytic. Google Analytics uses cookies, which allow the usage of our website to be statistically analyzed. These cookies anonymously collect data on the webservice’s traffic, and such data will not be connected to individual users. You can block these cookies with the Google Analytics opt-out function.

Pharmanalysis Oy may also use the collected browsing data to produce browser-specific targeted advertising and other content. Pharmanalysis Oy may create target groups based on browsing behavior, and provide these groups with advertising and other content that they are likely to be interested in. For this, Pharmanalysis Oy employs partners such as Google Adwords. If youdo not wish for advertising to be tailored according to your interests, you can block the targeting entirely or only selected parts of it on the Your Online Choices website http://www.youronlinechoices.com/fi/omat-mainokset.
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Our website and electronic services may employ social media community functions, such as the LinkedIn follow -button, with content provided directly by LinkedIn. LinkedIn, Google and other similar services may collect data on user visits according to their current privacy terms. Pharmanalysis Oy can’t be held responsible for third party content and its use.

If you wish, you can prevent the use of cookies by changing your browser settings so that the saving of cookies is not allowed. For additional instructions, see your browser’s help page. If you block the saving of cookies or otherwise disable their use, some functions on our website may not necessarily work. You can block third party cookies e.g. with the YourOnline Choices service, and have your browser only accept cookies that come from the service being used directly. You can erase your browser’s cookie history in the browser settings. This removes cookies already stored in the browser and the online behavior profiles they contain. However, this does not prevent the saving of new cookies.